@import url('https://fonts.googleapis.com/css2?family=IBM+Plex+Sans+Thai:wght@400;500;600;700&display=swap');
.login-overlay{position:fixed;inset:0;background:#17241cf2;display:none;place-items:center;z-index:20;padding:20px}.login-overlay.show{display:grid}.login-card{width:min(410px,100%);background:var(--card);border-radius:18px;padding:34px;box-shadow:0 30px 80px #0006}.login-card .mark{display:grid;width:48px;height:48px;place-items:center;border-radius:12px;background:var(--lime);font-weight:800;margin-bottom:20px}.login-card h2{font-size:28px;margin-bottom:22px}.login-card label{display:block;font-size:12px;color:var(--muted);margin:12px 0 5px}.login-card input{width:100%;padding:11px;border:1px solid var(--line);border-radius:8px;font:inherit}.login-card .primary{width:100%;margin-top:18px}.login-error{color:#b44736;font-size:12px;margin-top:10px}
@media(max-width:900px){body{grid-template-rows:auto 1fr}.sidebar{min-height:0}}
:root{--ink:#17211b;--muted:#6b756f;--paper:#f3f1eb;--card:#fffdf8;--line:#deddd5;--green:#2f6b4f;--lime:#d9f26a;--orange:#e98745;--nav:#17241c}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:'IBM Plex Sans Thai',sans-serif;display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--nav);color:#fff;padding:28px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:12px;margin-bottom:42px}.brand .mark{width:42px;height:42px;border-radius:12px;background:var(--lime);color:var(--nav);display:grid;place-items:center;font-weight:800}.brand strong,.brand small{display:block}.brand small{color:#aebbb2;font-size:12px}nav{display:grid;gap:8px}nav button{border:0;background:transparent;color:#b8c5bc;text-align:left;padding:12px 14px;border-radius:9px;font:inherit;cursor:pointer}nav button.active,nav button:hover{background:#26382c;color:white}.garage-card{margin-top:auto;border-top:1px solid #34483a;padding-top:20px;display:flex;align-items:center;gap:10px}.garage-card strong,.garage-card small{display:block}.garage-card strong{font-size:13px}.garage-card small{color:#9eb0a3;font-size:11px}.live-dot{width:9px;height:9px;background:var(--lime);border-radius:50%;box-shadow:0 0 0 5px #d9f26a20}main{padding:40px 4vw 60px;max-width:1450px;width:100%;margin:auto}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:28px}h1,h2,h3,p{margin:0}h1{font-size:30px}.eyebrow{text-transform:uppercase;letter-spacing:.13em;font-size:11px;font-weight:700;color:var(--green);margin-bottom:5px}.outline,.link{font:inherit;cursor:pointer}.outline{border:1px solid var(--line);background:var(--card);border-radius:9px;padding:9px 14px}.link{border:0;background:none;color:var(--green);font-weight:600}.view{display:none}.view.active{display:block}.hero{background:var(--green);color:white;border-radius:22px;padding:38px 42px;display:flex;justify-content:space-between;align-items:center;overflow:hidden;position:relative}.hero:after{content:' ';position:absolute;width:310px;height:310px;border:60px solid #ffffff0a;border-radius:50%;right:-80px;top:-120px}.hero h2{font-size:38px;line-height:1.25;margin:14px 0 10px}.hero em{color:var(--lime);font-style:normal}.hero p{max-width:560px;color:#d4e0d8}.pill{font-size:12px;border:1px solid #ffffff40;padding:5px 9px;border-radius:99px}.gauge{width:145px;height:145px;border-radius:50%;border:12px solid #ffffff20;border-top-color:var(--lime);display:grid;place-content:center;text-align:center;z-index:1}.gauge strong{font-size:34px}.gauge span{font-size:11px;color:#d4e0d8}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:18px 0}.stats article,.panel,.script{background:var(--card);border:1px solid var(--line);border-radius:14px}.stats article{padding:20px}.stats small,.stats span{display:block;color:var(--muted)}.stats strong{font-size:34px;display:block;margin:4px 0}.stats span{font-size:11px}.panel{padding:24px}.panel-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.panel h3,.script h3{font-size:20px}.case-list{display:grid;gap:10px}.case{display:grid;grid-template-columns:1.2fr 1fr 1.5fr auto;align-items:center;gap:16px;border:1px solid var(--line);border-radius:11px;padding:14px 16px}.case strong,.case small{display:block}.case small{color:var(--muted);font-size:11px}.case select{border:1px solid var(--line);border-radius:8px;padding:8px;background:white}.empty{padding:34px;text-align:center;color:var(--muted);border:1px dashed var(--line);border-radius:10px}.legend{display:flex;gap:12px;color:var(--muted);font-size:11px}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:4px}.dot.new{background:var(--orange)}.dot.progress{background:#e6bd4a}.dot.done{background:var(--green)}.sim-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(260px,.7fr);gap:18px}.phone{height:650px;background:#e8ece8;border:10px solid #1e2a22;border-radius:28px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 20px 50px #17241c18}.phone-top{background:#1e2a22;color:white;padding:12px 18px;display:flex;justify-content:space-between;font-size:12px}.signal{width:8px;height:8px;background:var(--lime);border-radius:50%}.messages{flex:1;padding:24px;overflow:auto;display:flex;flex-direction:column;gap:12px}.message{max-width:76%;padding:11px 14px;border-radius:14px;background:white;align-self:flex-start;box-shadow:0 3px 10px #0000000b}.message.user{align-self:flex-end;background:var(--green);color:white}.message small{display:block;font-size:9px;opacity:.65;margin-top:4px}.empty-chat{margin:auto;text-align:center;color:var(--muted)}.empty-chat span{display:grid;width:60px;height:60px;place-items:center;background:white;border-radius:50%;margin:0 auto 12px;font-size:24px}.phone form{display:flex;padding:14px;background:white;border-top:1px solid var(--line)}.phone form input{flex:1;border:0;outline:0;font:inherit}.phone form button,.primary{border:0;background:var(--green);color:white;border-radius:8px;padding:9px 16px;font:inherit;cursor:pointer}.phone form button:disabled,.phone form input:disabled{opacity:.5}.script{padding:24px;height:max-content}.script button.prompt{display:block;width:100%;text-align:left;border:1px solid var(--line);background:white;border-radius:9px;padding:11px;margin:9px 0;font:inherit;cursor:pointer}.script hr{border:0;border-top:1px solid var(--line);margin:24px 0}.script label{display:block;font-size:12px;color:var(--muted);margin-bottom:5px}.script input{width:100%;border:1px solid var(--line);border-radius:8px;padding:10px;font:inherit;margin-bottom:10px}.script .primary{width:100%}.hint{font-size:11px;color:var(--muted);margin-top:12px}.toast{position:fixed;right:25px;bottom:25px;background:var(--nav);color:white;padding:12px 16px;border-radius:9px;opacity:0;transform:translateY(10px);transition:.2s;pointer-events:none}.toast.show{opacity:1;transform:none}@media(max-width:900px){body{grid-template-columns:1fr}.sidebar{position:static;height:auto;padding:16px}.brand{margin:0 0 12px}.sidebar nav{display:flex;overflow:auto}.garage-card{display:none}main{padding:24px 16px}.hero{padding:28px}.hero h2{font-size:28px}.gauge{display:none}.stats{grid-template-columns:repeat(2,1fr)}.sim-grid{grid-template-columns:1fr}.case{grid-template-columns:1fr 1fr}.phone{height:560px}}@media(max-width:560px){header{align-items:flex-start}.outline{display:none}.stats{grid-template-columns:1fr 1fr}.case{grid-template-columns:1fr}.hero h2{font-size:24px}}


/* v0.3: urgent cases, filters, notes, users, logout */
.logout{margin-top:14px;border:1px solid #34483a;background:transparent;color:#b8c5bc;border-radius:9px;padding:9px 12px;font:inherit;cursor:pointer}
.logout:hover{background:#26382c;color:#fff}
.header-actions{display:flex;gap:10px;align-items:center}
.header-actions select{font:inherit}
.stats article.warn strong{color:#b44736}
.filters{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.filters select{border:1px solid var(--line);border-radius:8px;padding:8px;background:white;font:inherit}
.check{display:flex;gap:6px;align-items:center;font-size:13px;color:var(--muted)}
.badge{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.02em;padding:2px 7px;border-radius:99px;background:#eef1ea;color:var(--green);margin-bottom:4px}
.badge.urgent{background:#fbe3dc;color:#a3381f}
.case.urgent{border-color:#e9a28c;box-shadow:inset 4px 0 0 #d4563a}
.case.overdue .note textarea,.case.overdue small{color:inherit}
.case .note{grid-column:1/-1;display:flex;gap:10px;align-items:flex-start}
.case .note textarea{flex:1;border:1px solid var(--line);border-radius:8px;padding:8px;font:inherit;resize:vertical;min-height:38px}
.user-form{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:18px}
.user-form input,.user-form select{border:1px solid var(--line);border-radius:8px;padding:9px;font:inherit;background:white}
.user-form select[multiple]{min-height:42px}
.user-row{grid-template-columns:1.2fr 1.2fr .8fr auto}
@media(max-width:900px){.stats{grid-template-columns:repeat(2,1fr)}.user-form{grid-template-columns:1fr}}

/* v0.4: dialog script editor */
.muted{color:var(--muted);font-size:12px}
.script-settings{display:flex;gap:16px;flex-wrap:wrap;margin:14px 0 18px}
.script-settings label{display:flex;flex-direction:column;gap:5px;font-size:12px;color:var(--muted)}
.script-settings input{width:150px;border:1px solid var(--line);border-radius:8px;padding:8px;font:inherit;background:white}
.script-nodes{display:grid;gap:12px}
.script-node{border:1px solid var(--line);border-radius:12px;padding:14px;background:white}
.script-node header{display:flex;gap:8px;align-items:baseline;flex-wrap:wrap;margin-bottom:8px;padding:0;border:0}
.script-node header strong{font-size:14px}
.script-node header code{font-size:11px;color:var(--muted)}
.script-node textarea{width:100%;border:1px solid var(--line);border-radius:8px;padding:9px;font:inherit;resize:vertical;min-height:44px}
.script-node textarea.changed{border-color:var(--green);box-shadow:0 0 0 2px #2f6b4f22}
.script-node small{display:block;color:var(--muted);margin-top:6px;font-size:12px}
.script-advanced{margin-top:22px}
.script-advanced summary{cursor:pointer;font-weight:600}
.script-advanced textarea{width:100%;font-family:ui-monospace,Consolas,monospace;font-size:12px;border:1px solid var(--line);border-radius:8px;padding:10px;margin:8px 0}
.hint code,.script-node code{background:#eef1ea;border-radius:4px;padding:0 4px}
/* v0.5: voice & persona */
.voice-panel{margin-bottom:18px}
.voice-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 20px}
.voice-grid label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600}
.voice-grid label.wide{grid-column:1/-1}
.voice-grid small{font-weight:400;color:var(--muted);font-size:11px}
.voice-grid select,.voice-grid input:not([type=range]){border:1px solid var(--line);border-radius:8px;padding:9px;font:inherit;font-weight:400;background:white}
.voice-grid output{font-weight:400;color:var(--green)}
.voice-grid input[type=range]{accent-color:var(--green)}
.preview-row{display:flex;gap:10px}.preview-row input{flex:1}
@media(max-width:900px){.voice-grid{grid-template-columns:1fr}}
/* v0.6: voice mode */
.mode-pick{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px}
.mode-card{display:flex;gap:10px;align-items:flex-start;border:1px solid var(--line);border-radius:12px;padding:14px;background:white;cursor:pointer}
.mode-card:has(input:checked){border-color:var(--green);box-shadow:0 0 0 2px #2f6b4f22}
.mode-card strong{display:block;font-size:14px}.mode-card small{display:block;color:var(--muted);font-size:12px;margin-top:3px}
.mode-card input{margin-top:4px;accent-color:var(--green)}
.voice-grid label[data-mode].off{opacity:.45}
.cache-status{font-weight:600;color:var(--green)}
hr.soft{border:0;border-top:1px solid var(--line);margin:18px 0}
@media(max-width:900px){.mode-pick{grid-template-columns:1fr}}
/* v0.7: per-step audio status */
.audio-summary{margin-top:8px;font-size:13px;font-weight:600;padding:6px 10px;border-radius:8px;display:inline-block}
.audio-summary:empty{display:none}
.audio-summary.ok,.audio-badge.ok{background:#e6f2ea;color:#22603f}
.audio-summary.busy,.audio-badge.busy{background:#fff4dc;color:#8a5a00}
.audio-summary.bad,.audio-badge.bad{background:#fbe3dc;color:#a3381f}
.audio-badge.info{background:#eef1f5;color:#4b5a6b}
.audio-badge{margin-left:auto;font-size:11px;font-weight:600;padding:2px 8px;border-radius:99px}
.audio-badge.busy::before{content:'';display:inline-block;width:8px;height:8px;margin-right:5px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:spin .8s linear infinite;vertical-align:-1px}
@keyframes spin{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion:reduce){.audio-badge.busy::before{animation:none}}
.retry-row{margin-top:8px;padding:8px 10px;border-left:3px solid #e6bd4a;background:#fffaf0;border-radius:6px}
.retry-row>span{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted);margin-bottom:5px}
.retry-row textarea{min-height:36px}
/* v0.8: per-call cost (admin only). Categorical slots: one per billable bucket, fixed order. */
:root{--s1:#2a78d6;--s2:#eb6834;--s3:#1baf7a;--s4:#eda100;--mono:"IBM Plex Mono",ui-monospace,Consolas,monospace}
.cost-internal{margin-bottom:14px;padding:9px 14px;border:1px solid #c62828;background:#fff5f5;color:#c62828;border-radius:9px;font-size:12px;font-weight:700;letter-spacing:.04em}
.cost-pill{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line);border-radius:99px;padding:5px 12px;font-size:12px;font-weight:600;background:white}
.cost-pill i{width:8px;height:8px;border-radius:50%;background:var(--muted)}
.cost-pill.on{color:var(--green);border-color:var(--green)}.cost-pill.on i{background:var(--green);animation:pulse 2s ease-in-out infinite}
.cost-pill.err{color:#c62828;border-color:#c62828}.cost-pill.err i{background:#c62828}
@keyframes pulse{50%{opacity:.25}}
.cost-ratecard{font-family:var(--mono);font-size:11.5px;color:var(--muted);display:grid;gap:4px;padding:10px 0;border-top:1px solid var(--line)}
.cost-ratecard b{color:var(--ink);font-weight:600}
.cost-ratecard div{display:flex;flex-wrap:wrap;gap:3px 16px}
.cost-totals{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--line);margin-top:6px}
.cost-totals>div{padding:16px 16px 4px 0}.cost-totals>div+div{padding-left:16px;border-left:1px solid var(--line)}
.cost-totals small{display:block;font-size:11px;color:var(--muted)}
.cost-totals strong{display:block;font-family:var(--mono);font-size:26px;font-variant-numeric:tabular-nums;letter-spacing:-.02em}
.cost-totals strong span,.sess-total span,.mthb span{font-size:13px;font-weight:400;color:var(--muted)}
.cost-list{display:grid;gap:14px;margin-top:16px}
.sess{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:18px 20px}
.sess.fresh{border-color:var(--green);box-shadow:0 0 0 3px #2f6b4f1f}
.sess-top{display:flex;justify-content:space-between;gap:10px 18px;flex-wrap:wrap;align-items:baseline}
.sess-title{font-weight:700;font-size:15px}
.sess-meta{display:flex;flex-wrap:wrap;gap:3px 14px;margin-top:4px;font-size:12px;color:var(--muted);font-variant-numeric:tabular-nums}
.sess-total{font-family:var(--mono);font-size:26px;font-weight:600;font-variant-numeric:tabular-nums;white-space:nowrap}
.chip{display:inline-block;font-size:10.5px;font-weight:700;padding:1px 8px;border-radius:5px;letter-spacing:.03em}
.chip.ok{background:#e6f2ea;color:#22603f}.chip.warn{background:#fff4dc;color:#8a5a00}.chip.bad{background:#fbe3dc;color:#a3381f}.chip.new{background:var(--lime);color:var(--ink)}
.cbar{display:flex;gap:2px;height:10px;border-radius:3px;overflow:hidden;background:#ececf1;margin:10px 0 8px}
.cbar i{display:block;height:100%}
.models{display:grid;gap:10px;margin-top:12px}
.model{border:1px solid var(--line);border-radius:10px;padding:10px 14px 6px;background:#fafaf7}
.mh{display:flex;flex-wrap:wrap;gap:3px 14px;align-items:baseline;font-size:12px;color:var(--muted);font-variant-numeric:tabular-nums}
.mh .who{font-weight:700;color:var(--ink);font-size:13px}.mh .mid{font-family:var(--mono);font-size:11.5px}
.mh .mthb{margin-left:auto;font-family:var(--mono);font-weight:600;color:var(--ink);font-size:14px}
.mdot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:middle}
.mdot.live{background:var(--s1)}.mdot.stt{background:var(--s4)}.mdot.understand{background:var(--s2)}.mdot.tts{background:var(--s3)}.mdot.other{background:var(--muted)}
.bk-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:0 20px}
.bk{display:flex;gap:8px;align-items:baseline;font-family:var(--mono);font-size:11.5px;padding:3px 0;border-bottom:1px solid var(--line);font-variant-numeric:tabular-nums}
.bk .sw{width:9px;height:9px;border-radius:2px;flex:none}.bk .nm{flex:1;color:var(--muted)}.bk .tk{color:var(--muted)}.bk .bt{font-weight:600;min-width:62px;text-align:right}.bk .pc{color:var(--muted);min-width:42px;text-align:right}
.cnote{margin-top:10px;font-size:12px;color:var(--muted)}.cnote.warn{color:#8a5a00}.cnote.bad{color:#a3381f}
.sess details{margin-top:10px}.sess summary{cursor:pointer;font-size:12.5px;font-weight:600;color:var(--green)}
.turns-scroll{overflow-x:auto;margin-top:8px}
.turns-scroll table{width:100%;border-collapse:collapse;font-size:11.5px;font-variant-numeric:tabular-nums}
.turns-scroll th,.turns-scroll td{padding:5px 10px 5px 0;text-align:right;border-bottom:1px solid var(--line);white-space:nowrap}
.turns-scroll th{font-size:10px;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.05em}
.turns-scroll th:nth-child(-n+3),.turns-scroll td:nth-child(-n+3){text-align:left}
.turns-scroll td.said{white-space:normal;min-width:220px;max-width:380px;text-align:left}
.said .who{font-size:10px;font-weight:700;color:var(--muted);margin-right:6px}
.said .none{color:var(--muted);font-style:italic}
@media(max-width:900px){.cost-totals{grid-template-columns:1fr 1fr}.cost-totals>div:nth-child(3){border-left:0;padding-left:0}}
@media(prefers-reduced-motion:reduce){.cost-pill.on i{animation:none}}
.cost-bg{margin-top:16px}
.cost-bg .turns-scroll th:nth-child(-n+2),.cost-bg .turns-scroll td:nth-child(-n+2){text-align:left}